I’ve blogged about this Understanding and Troubleshooting H323 Networks workshop from the University of Wisconsin before here and here. It’s excellent. Now they are offering it again and this time via web/phone conference. If you can possibly scrape the dollars together, I highly recommend it for your networking and technical videoconferencing support staff. Even videoconferencing coordinators like me – educators turned MCU support – can gain something from the workshop, especially if you’ve done a lot of connections to sites outside your network and run into strange scenarios.
They don’t pay me, or even ask me, to advertise this workshop. I’m just sharing it with you because it was such a benefit to me.