Did you know you can open a Polycom Trouble Ticket online? You can also login and see the status of your tickets as well. Pretty cool. I know many of you have Polycom systems and maybe you know this already. I just learned it today and thought you’d want to know too!
Hi i am having a problem with one polycom in a meeting room in my company. The people on the other end have a very difficult time hearing as our voices keep breaking up. I checked everything including the connection and nothing wrong with that. one of my associates advsied that maybe it’s cell phone that casues wave interference to the connection. is it possible?
Allen – is it accompanied by a buzzing sound? If so, it might be the cell phones. This article may shed more light on it. Otherwise, you may want to head over to VCT Talk for technical support discussions.