RAP / CAPspace Tips for Bridge Operators

Note: This post is written from my role as a member of the TWICE CAPspace and Read Around the Planet Committee.

Did you know Read Around the Planet registration opens tomorrow?

With that in mind, here are two hidden or new features of CAPspace that are very helpful if you run a videoconferencing bridge and have lots of endpoints.

Super Fast Self-Certification

  • Already have a verified MCU and endpoints from last year?
  • Haven’t self-certified them yet for this year?

Here’s the easy way to self-certify:

  • Login to CAPspace
  • Go to My Equipment
  • Find your MCU in the list and click on it
  • Self-certify it
  • Automatically, ALL your endpoints will self-certify also! New as of August!

Then, of course, be sure to update any IPs or tech contacts that have changed for the endpoints.

Indicate the Test Call Contact

Ever connected to a RAP partner that has 3 or 4 or 5 tech contacts listed? Annoyed that you don’t know who to contact?

Start fixing this by marking the test call contact for your own units. This feature is new this week!

These instructions assume:

  • That you have multiple tech contacts listed on your equipment profile(s)
  • That those tech contacts have CAPspace accounts
  • That you created the equipment profile
  • That one of the other tech contacts on the equipment profile is the person who really does the test calls & connections

Ok, here’s what to do:

  • Login to CAPspace
  • Go to My Equipment
  • Click the name of an endpoint where you know the test call contact isn’t the person who created the equipment profile
  • On the left under Administration Tasks, choose Assign Primary Test Call Contact
  • Select the right person and update!

By default, the person who created the equipment profile is the Primary Test Call Contact. Use this new feature only if you need to change it.

For example, in my area, some of my coordinators do their own RAP registration, test calls and connections. In these cases, I want to mark that they are the main test call contact, not me.

Now, are you ready for Read Around the Planet registration to open tomorrow?!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.