Dialing from Tandberg MCU to Codian or Tandberg

Have you been as puzzled (frustrated?) as me in trying to dial into the right conferences from a Tandberg MCU to either another Tandberg or a Codian set up with the entry queue and conference numbers to access with a DTMF tone?

I finally opened a trouble ticket on the dialing that’s bugging me, and here’s what I learned yesterday.

Put the IP address in as usual.

In the DTMF field, put this:


Or if the conference number/ID was 1234, it would be:


My question is, programmers, why wouldn’t you make it more user-friendly and program the system to put the commas and the pound so the end user only has to put in the ID? Maybe there’s a good reason, but that’s the question that pops into my head!

Anyway, it works, so I’m happy.

Got another dialing problem on this same ticket, will report if I find anything out.

0 replies on “Dialing from Tandberg MCU to Codian or Tandberg”

  1. Well, using the RADVISION MCU, you wouldn’t face this problem.
    In the RADVISION MCU you can simply dial the conference number and the # sign…

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